Customer Development Specialist
Job Description
Working in the world’s largest pure-play coffee and tea company means big ambitions, and big ambition means big responsibility. Working at JDE Peet’s is hands-on, giving you an opportunity to leave your mark.
For this role we’re looking for someone who has the following skills and experience:
- You have a Bachelor or Master’s degree (or equivalent experience)
- You have experience in FMCG
- You possess strong analytical skills and high accuracy, you are strong in Excel & dashboard creation
- You have a strong entrepreneurial spirit
- You are result driven and willing to take responsibilities
- You have excellent communication skills and are a natural talent in building of (long term) work relationships
- You are fluent in Dutch / French / English
- You have experience with usage of NielsenIQ data
Qualifications
Additional Information
What’s it like to work at JDE Peet’s?
We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple at JDE Peet's: “Unleashing the possibilities of coffee and tea”.
At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, you can fulfil your ambitions and contribute to our success. When you grow, we grow, and coffee & tea grows.
At JDE we offer a competitive compensation & benefits package, for this role this includes a company car that is friendly for the environment, a bonus opportunity, 33 days of holidays, eco and meal vouchers, etc… We value meeting colleagues in the office (Esplanade 1, 1020 Brussels: only 10 minutes’ walk from Metro Heysel) and we enjoy our focus time when working from home. We support you in getting the right ergonomic material to work from home efficiently and even offer the option to take a ‘workation’!
What’s next?
Interested? We’d love to hear from you! After we receive your application we will do our utmost to give you quick feedback. Part of the recruitment procedure will be an online assessment, followed by interviews and a business case.
Find out more at https://careers.jacobsdouweegberts.com/
#unleashyourpossibility #acupofamazing #LI-Hybrid
You are a brand lover. You want to be in the driving seat and to impact. You want to work with a multi-cultural team where diversity is valued for what it brings – divergence of opinions that makes our life and business richer. You want to create amazing coffee moments for consumers through brands like Douwe Egberts, Jacqmotte, L’Or or Senseo. Then this job is for you.
We’re looking for a Customer Development Specialist. You will be part of our sales team based in Brussels and will report to the Shopper & Customer Marketing Manager.
Your main responsibilities:
- You are co-responsible for the development and implementation of a retail specific category plan. This in cooperation with the customer and in line with the retailer’s and JDE’s overlapping strategies.
- You analyse the market results based on different data sources like NielsenIQ, GfK, internal ex-factory data or any other available data to understand the drivers and challenges in the coffee category. You translate the observations into insights and into a tailor made category strategy for the customers. This includes :
- building an optimal assortment per channel/store format
- introducing new products
- develop a customer specific shelf vision and approach based on the JDE category vision and shopper data
- Based on category insights, you introduce initiatives to expand or optimise the coffee category at our retail partners
- You intensively work with the Group Key Account Manager:
- to build the annual customer category plan
- to ensure the optimal implementation of this plan in cooperation with the retail partners
- to organize monthly follow-up meetings, quarterly business reviews, category/shopper innovation meeting with your customer
- The Customer Development Specialist team is responsible for the development of a JDE category vision. This to ensure short and long term category growth and to achieve the defined targets. The category vision includes : a general long term category vision, a promotional strategy, a portfolio strategy (including innovations), a shelf vision, a pricing strategy
- On a permanent base, you monitor the implementation of the strategy (analysis on shelf, portfolio, innovation, promotions, OPEX, …) versus the defined targets. You define opportunities and threats and adjust action plans to these opportunities/threats