Account Manager & Coffee Specialist

Sales Murarrie Full-time Australia

Job Description

We are looking for an Account Manager & Coffee Specialist, or Sales Specialist as we’d like to call you internally, in our Professional (out of home) business to cover our direct accounts in the Northern Brisbane area (North Brisbane up to the Sunshine Coast). You will work with accounts in the BaReCa, Healthcare, Hotel, gaming and Leisure sector. Brand tools at your disposal include Piazza D'oro, Espresso di Manfredi, Moccona, and L'OR as well as other great brands to help you drive sales. You will join an experienced and supportive QLD sales team who can help you gain valuable experience in the coffee industry. You will spend 3 days a week on the road visiting current customers, 1 day hunting for new customers and 1 day in the office in Murarrie where you’ll get to work on your admin and share experiences with your team members. Do you thrive when maintaining relationships with many different accounts while travelling through Brisbane, and enjoy working in a great team? Then this might be the role for you!

In this role, you will:  

  • Support our loyal existing customers whilst also hunting to convert and grow new accounts across all coffee segments (think BaReCa, Hotels, Club, Healthcare and more)
  • Drive incremental revenue and profit by identifying up-sell and cross-sell opportunities with existing customers
  • Work cohesively with varied stakeholders (internal and external) to ensure transparent communication and accountability 
  • Take ownership of account management, financial analysis and decision making knowing you have the support of a great team behind you
  • Set your call cycle and be routine and process focused with a degree of flexibility  


If you have the courage and confidence to venture into new cultures & territories, and you’re brimming with an entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE Peet’s. We roll up our sleeves, pitch in, and get our hands dirty to break new ground. Committed to playing at our best, we think bigger and move faster, always rising to the challenge that matters most and celebrating the wins that count.

For this role as an Account Manager & Coffee Specialist, we’re looking for someone who has the following skills and experience:

  • A passion for coffee with the ability to engage new and existing customers in a highly professional manner 
  • Ideally coffee and b2b sales experience, for example selling to customers such as Cafes, Hotels, Healthcare, Clubs etc. 
  • Comfortable working autonomously, on the road seeing customers, and as a team
  • Proficiency in PowerPoint and Excel
  • Physically fit enough to carry boxes, help with some equipment installations, and drive across town
  • A full clean driver’s license and AU work rights

Additional Information


What's in it for you?

  • Competitive salary with a bonus opportunity
  • A full-time permanent contract with contributions to your super
  • A tool of trade in the form of a Toyota RAV 4 with petrol card, a mobile phone and a laptop
  • Summertime hours: finish at 3 PM on Fridays during the daylight saving months
  • Support, training and an extensive onboarding program
  • A vibrant and tight-knit team 
  • Delicious coffee and tea on-site and quarterly free staff orders of your favourite coffee and tea brands
  • Free parking at our Murarrie office

If you think you're up for a new challenge just like this, please grab a cuppa, brush up your CV and apply now (it's really easy, we promise). Should you have any specific questions, you're welcome to e-mail your questions to Nikki Suijkerbuijk on Please note: no applications are handled via e-mail.

JDE is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including Australian favourites such as Moccona, L’OR, Harris, Campos, Piazza D’Oro, Espresso di Manfredi, Pickwick and more.

What’s it like to work at JDE?

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious – JDE Peet’s: A coffee & tea for every cup.

At JDE Peet’s, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world. We care about our environment and have a sustainability program in place called Common Grounds focused on Responsible Sourcing, Minimised Footprint and Connected People. We’re striving to use 100% responsibly sourced coffee and green packaging and achieve gender balance in management by 2025 while reducing our emissions.